Hotel Mercure Santo André, Santo André - SP
Mercure Santo Andre Hotel - Book on the official web site - - Open menu MENU AccomodationsBack PromotionsBack Activities & usual informationBack Restaurants Professional SolutionsBack Loyalty ProgramBack My bookings Support FrançaisBack EuroBack Mercure Santo Andre Hotel Our hotels AccorHotels 4.0/5 441 reviews All hotels in Santo andre Home > BRAZIL hotels > SANTO ANDRE hotels > Mercure Santo Andre Hotel See on a map 24 photos + 19 Services See rates Best price guarantee How it works? From From 197.00 BRL Non member rate From 177.30 BRL Member's rate Members’ Rate, join while you book 10.00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Mercure Santo Andre Hotel Mid-scale hotel for business trips or leisure The Santo André hotel is located on Avenida Industrial, adjacent to Celso Daniel Park, one of the city's largest green spaces, popular with jogger and walkers. It is opposite the Grand Plaza shopping center and close to Rua Figueiras where some of Santo André's best nightlife, including bars and restaurants, can be found. There is easy access to Avenida dos Estados and Anchieta highway, the main routes to other cities in the ABC and greater São Paulo regions. Paranapiacaba in winter and the coast in summer - great destinations for a weekend break in Santo André. This hotel is Planet 21 Silver This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Services in the hotel and nearby Check-in from 12h00 Check out up to 12h00 Paying Services and practical information Parking Accessibility for people with reduced mobility 100% non-smoking hotel Air conditioned Reception open 24 hours a day Early check in from 8am Laundry Porter Concierge Leisure and activities Catering Business services See all services Hotel location See on a map Avenida Industrial 885 Terreo 09080510 SANTO ANDRE BRAZIL Tel: (+55)11/49797900 Fax: (+55)11/49797904 Contact email Check-in from 12h00 Check out up to 12h00 Access and transport GPS : -23.644905, -46.536171 Our rooms 5 photos There is only one word to describe the 126 apartments - charming. Room Bathroom Security Room service Our rooms fittings Our restaurants and bars Lunch 06:00 - 15:00 Dinner 15:00 - 22:30 CABRIOLETType of cuisine: International Find out more and book Photo non contractuelle / Strictly non binding Midday Evening CABRIOLET BAR See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 2253441 4.4/5 AccorHotels Rating Based on 2,253 reviews Our guest reviews for Mercure Santo Andre Hotel 100% genuine reviews from our guests Find out more 4.0/5 TripAdvisor Rating Based on 441 reviews Certificate of excellence 2017 AccorHotels certified review Ricardo Couples - 29/12/2017 « Very comfortable and well located hotel » It was a very pleasant experience. The hotel is very well located close to a shopping mall and a nice park with easy access to main roads. The staff was very kind. Our hotel has responded to the review Our hotel has responded to the review Dear Ricardo S.,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Daniel G. Business - 18/12/2017 « Room ok, bartender slow » The stay was not too bad. The room was ok but not 100% clean - a cap of a drink bottle laid in the corner when I checked in and was still sitting there when I checked out. So I guess the housekeeping was not too busy cleaning my room.The bartender / service was very slow on two nights as well. One night it took me more than 20 minutes to order my drink and get the check. Our hotel has responded to the review Our hotel has responded to the review Dear Daniel G.,Thank you for taking the time to tell us about your experience at the Mercure Santo Andre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Denis F. Business - 11/12/2017 « Nice and quiet location » Nice, Clean, Good services and people, quiet and convenient. Our hotel has responded to the review Our hotel has responded to the review Dear Denis F.,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Next time, we will reserve a a room under 7th floor, for you to have a nice and quiet room.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator TripAdvisor review Business - 11/12/2017 « Mercure Santo Andre Hotel » Very good room, where the appropriate acoustic insulation and the confortable bed give you a nice sleep. The service is also very good, with special attention to the front desk and the breakfast service. Our hotel has responded to the review Our hotel has responded to the review Hello Claudio Lapa,We really appreciate your comments on this web site, we hope to see you very soon, and we wish you a merry Christmas and a Happy New year!Regards,Evandro de AndradeFront Desk Coord.Mercure Santo André AccorHotels certified review Gerry Business - 10/12/2017 « Great employees Gret food » I enjoyed the helpful professional staff. I thought the food was exceptional. I was disappointed in the fitness center. One Treadmill was out of service. The other Treadwell was sporadically malfunctioning. I could not get my daily workout. Our hotel has responded to the review Our hotel has responded to the review Dear Gerald G.,Thank you for taking the time to tell us about your experience at the Mercure Santo Andre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Xxx Business - 02/12/2017 The hotel is clean, comfortable and welcoming. The staff is friendly and helpful. I liked a lot the fitness room (open 24hrs) and very good coffee at breakfast. Our hotel has responded to the review Our hotel has responded to the review Dear Sabine K.,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Thomas B. Business - 28/11/2017 « Decent hotel, no fuss » I enjoyed the stay. Only the breakfast was - compared to other, bigger hotels - a little bit boring, but still good. Our hotel has responded to the review Our hotel has responded to the review Dear Thomas Baero,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Michael L. Business - 23/11/2017 Was good and practicable Our hotel has responded to the review Our hotel has responded to the review Dear Michael L.,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Andressa Business - 17/11/2017 « Confortable » The room was really comfortable and with good lighting and a relaxing environment.The TV was not working though, it was with a sleep timer and it turned off every 30 - 60 seconds. It was information to the front-desk and they said they would inform the maintenance department. Our hotel has responded to the review Our hotel has responded to the review Prezada Sra. Andressa,Agradecemos os seus comentários e por se hospedar no Mercure Santo Andre Hotel.Foi com prazer que recebemos as suas opiniões. Não deixaremos de compartilhar os seus comentários com toda nossa equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível.Esperamos vê-la em breve, e tenha uma ótima semana.Grande abraço,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Steve Business - 17/11/2017 « Nice accommodations and morning meal. » Real good Our hotel has responded to the review Our hotel has responded to the review Dear Steven Rogers K.,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Omar L. Business - 15/11/2017 « Confortable estancia. » Agradable. Our hotel has responded to the review Our hotel has responded to the review Estimado Omar Luna Ruiz,Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Santo Andre Hotel. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Rosana C. Families - 15/11/2017 « They are very profaction. » A very good experience, there are friendly and professional the service it's great. The hotel is very clean and the food was delicious. Our hotel has responded to the review Our hotel has responded to the review Prezada Sra. Rosana,Agradecemos os seus comentários e por se hospedar no Mercure Santo Andre Hotel.Foi com prazer que recebemos as suas opiniões. Não deixaremos de compartilhar os seus comentários com toda nossa equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível.Esperamos vê-la em breve, e tenha uma ótima semana.Grande abraço,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Dw B. Business - 13/11/2017 « Very good, however the food was a little underwellming for breakfast. » Stayed 5 nights Sunday 11-5 to Friday 11-10. Hotel was clean and people were very nice. Our hotel has responded to the review Our hotel has responded to the review Dear David Budai,Thank you for taking the time to tell us about your experience at the Mercure Santo Andre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Maik K. Business - 12/11/2017 « Perfect » Comfortable Our hotel has responded to the review Our hotel has responded to the review Dear Maik Kastner,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Jon Business - 04/11/2017 « Excellent, comfortable, no hassles. » Great stay. No suggestions. Our hotel has responded to the review Our hotel has responded to the review Dear Jon Douglas P.,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Anonymous Business - 01/11/2017 « Average hotel with friendly & helpful staff. » Room was very clean and AC kept me comfortable. There was no iron in the room but was provided promptly when requested. Hotel staff -- front desk, housekeeping, doormen, morning breakfast staff -- were all very friendly and helpful. Restaurant/bar staff in the evening was slow to acknowledge us, slow to get our orders, slow to get orders to us once made, and delivered incorrect food orders. Our hotel has responded to the review Our hotel has responded to the review Dear Jana Richards Ferrell,Thank you for taking the time to tell us about your experience at the Mercure Santo Andre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator TripAdvisor review 983kristianl Business - 29/10/2017 « Best hotel in the area. » Very nice hotel. Service, food, cleaning, all good.A nice park at the back of the hotel. A BIG shopping mall across the street. Close to everything!I stayed for two weeks, enough time to se the good and bad.Only complaint i might have is the acustics in the area where they serve food. Echoes to much. Normaly it's OK, but when it gets crowded, it's a litle over the top for me. A couple of days, i decided to eat elsewhere due to this. Could be me being over sensitive. Our hotel has responded to the review Our hotel has responded to the review Hello Dear Guest,We really appreciate your comments on this web site, in the future not too long, we will have a better place for you to stay at the Restaurant in our hotel, otherwise, we would like to thank you again for sharing it with us.We wish you an excellent week, and we hope to see you soon!Regards,Evandro de AndradeFront Desk Coord.Mercure Santo André AccorHotels certified review Kristian L. Business - 28/10/2017 « Good service. » Service, room, cleaning, all good.Acustics in the lower areas, where brekfast is served, are terrible though. Most times it's OK, but if there is a crowd, it gets litle to much. (Hence the 9/10)I love the hotel, a big mall just across the street. A big park behind the hotel. Perfect! Our hotel has responded to the review Our hotel has responded to the review Dear Kristian Lundell,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Nestor T. Business - 24/10/2017 « Great » Clean room all the time, everything in place, friendly service, good breakfastOverall good Our hotel has responded to the review Our hotel has responded to the review Dear Nestor Ricardo Thenier,We very much appreciate your comments regarding your stay at the Mercure Santo Andre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator AccorHotels certified review Anonymous Business - 20/10/2017 « Excelent » Pleasant Our hotel has responded to the review Our hotel has responded to the review Prezado Sr. Claudio,Agradecemos os seus comentários e por se hospedar no Mercure Santo Andre Hotel.Foi com prazer que recebemos as suas opiniões. Não deixaremos de compartilhar os seus comentários com toda nossa equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível.Esperamos vê-lo em breve, e tenha uma ótima semana.Grande abraço,Evandro de AndradeCoordenador de RecepçãoFront Desk Coordinator Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From 197.00 BRL Non member rate From 177.30 BRL Member's rate Members’ Rate, join while you book 10.00P Up to {{amount}}% extra off Members’ Rate, join while you book Best price guaranteeHow it works? Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels When making a booking at this hotel: Visit our sites dedicated to professional solutions Add to favorites Our other hotels nearby At 370 m ibis Santo Andre Hotel From From 133.00 BRL Non member rate From 133.00 BRL Member's rate Members’ Rate, join while you book 0.00P Up to {{amount}}% extra off Members’ Rate, join while you book At 3.3 km Mercure Sao Caetano do Sul Hotel From From 147.00 BRL Non member rate From 132.30 BRL Member's rate Members’ Rate, join while you book 10.00P Up to {{amount}}% extra off Members’ Rate, join while you book At 5.5 km Adagio São Bernardo do Campo (Opening September 2017) From From 224.00 BRL Non member rate From 224.00 BRL Member's rate Members’ Rate, join while you book 0.00P Up to {{amount}}% extra off Members’ Rate, join while you book At 5.5 km ibis São Bernardo Hotel From From N/A --- Non member rate From N/A --- Member's rate Members’ Rate, join while you book 0P Up to {{amount}}% extra off Members’ Rate, join while you book All our hotels in SANTO ANDRE FIND YOUR HOTEL Our offers Prepare for your stay PRO SOLUTIONS LE CLUB ACCORHOTELS Support T&C Adagio T&C Legal notice Personal data Manage my bookings Sustainable development AccorHotels Group Securite site seal © AccorHotels 2016 24 photos Hotel (4) Rooms (5) Restaurant (3) Bar (3) Meetings and events (4) Services (1) Sustainable development (1) Destination (1) Family (1) Business (1) See rates