Pullman São Paulo Guarulhos Airport, Guarulhos - SP

Pullman São Paulo International Airport - book a room - - Open menu MENU AccommodationsBackAccommodations PromotionsBackPromotions Activities & usual informationBackActivities & usual information Restaurants Professional SolutionsBackCheck out our three dedicated websites for professionals Loyalty ProgramBackLe Club AccorHotels Loyalty Program My bookings My bookings Support FrançaisBack EuroBack Pullman São Paulo Guarulhos Airport Hotel Our hotels AccorHotels 4.
0/5 1,032 reviews All hotels in Guarulhos Home > BRAZIL hotels > GUARULHOS hotels > Pullman São Paulo Guarulhos Airport See on a map 51 photos + 23 Services See rates Best price guarantee How it works? From From 522.
40 BRL Non member rate From 470.
16 BRL Member's rate Members’ Rate, join while you book 10.
00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Pullman São Paulo Guarulhos Airport Hotel Hotels combining lifestyle and design, for business and leisure This 5-star business hotel is as close you can get to an airport (GRU International is just down the road) without sacrificing peace and quiet.
You and your group are likely to have a full schedule of corporate meetings and social events.
So should we refrain from telling you that São Paulo and the city's many entertainment options are only 30 minutes away? Intellectual, cultural, modern and outgoing.
São Paulo is a multinational city, a place where modernity and history merge harmoniously.
Businesses give life to the economy, but leisure and culture are the soul of this always charming city.
Hotel extras This hotel is Planet 21 Silver This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby Check-in from 15h00 Check out up to 12h00 Paying Services and practical information Parking Accessibility for people with reduced mobility Pet allowed 100% non-smoking hotel Air conditioned GUARULHOS Reception open 24 hours a day Dry cleaning / Ironing Porter Leisure and activities Fitness centre Well-being Tennis Catering Business services Business center with support staff Copy/print service available See all services Hotel location See on a map Rod Helio Smidt S/N Acesso Base Aerea Cumbica 07190 100 GUARULHOS BRAZIL Tel: (+55)11/21245800 Fax: (+55)11/21245801 Contact email  Check-in from 15h00 Check out up to 12h00 Access and transport GPS : -23.
449635, -46.
489227 Our rooms 6 photos Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.
Room Bathroom Security Room service Our rooms fittings Our restaurants and bars Lunch 12:00 - 15:00 Dinner 19:00 - 23:00 BASE BISTRÔ & BARType of cuisine: International The Base Bistrô & Bar offers a new, casual concept for private dinners or meetings between friends.
Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.
Find out more and book Photo non contractuelle / Strictly non binding Midday Evening BASE BISTRÔ & BAR The Base Bistrô & Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.
See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 38871032 4.
4/5 AccorHotels Rating Based on 3,887 reviews Our guest reviews for Pullman São Paulo Guarulhos Airport 100% genuine reviews from our guests Find out more 4.
0/5 TripAdvisor Rating Based on 1,032 reviews Certificate of excellence 2017 AccorHotels certified review Zoe E.
Business - 26/02/2018 « Lovely hotel with friendly and efficient staff » Staying for business with system taking place on site.
Early check in was very welcome and room was extremely comfortable.
The training room was great, refreshments were substantial and everyone was extremely helpful.
Our hotel has responded to the review Our hotel has responded to the review Zoe,Thank you for telling Pullman about your experience.
Its' gratifying to hear that the whole experience was great and everybody was satisfied.
The team hopes you can visit the hotel again soon.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Ana A.
Couples - 25/02/2018 « Well treated » The employees were extremely polite, Room, food, everything nice! Decor, very good taste.
I loved it ! Our hotel has responded to the review Our hotel has responded to the review Ana,Thank you for your compliments on Pullman staff, food and design.
Its' gratifying to hear you love the decor!Pullman hopes you can visit the hotel again soon.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Jan E.
Business - 21/02/2018 « Average hotel close to the airport » I was at this hotel before.
Now the rooms are renovated, but inexpensive, the shower drain wasn't leveled, so the water stayed, they used cheap wood to finish the rooms and so on.
I was not upgraded or got access to the lounge, when I complained, I was told, it was not available for my status (which was strange, since I got this the night before in the Sofitel / Mumbai) Our hotel has responded to the review Our hotel has responded to the review Mr.
E.
,Thank you for sharing your Pullman experience.
The team is disappointed that you didn't like the room.
You did receive an upgrade, as you have contracted a Classic room and received a Premium Deluxe room.
You membership level (Gold), in fact, don't give Executive Lounge access on Pullman Hotels.
Pullman but really appreciates your loyalty.
And the team would like you to try the Executive room and the Executive Lounge on next time.
Pullman hopes you accept the invite, giving the team another opportunity to reach your satisfaction.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Andres Business - 18/02/2018 Dinner buffet was a bit scarce.
All the rest very good, very well and nicely renovated.
The bed and pillows extremely comfortable.
Our hotel has responded to the review Our hotel has responded to the review Andres,Thank you very much for your feedback.
Your comments on Welcome Desk efficiency and restaurant variety were helpful.
The team will keep improving services to provide you even better experiences on next visits.
See you!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Anonymous Business - 06/02/2018 « Nice hotel » Stay was fine, but I was promised to receive the invoice by email and even after sever mails, I still dus Not receive it.
Our hotel has responded to the review Our hotel has responded to the review Dear Guest,Thank you for your review.
It's good to hear that you experience meet your expectations.
Did the invoice arrive today?Best regards,Guilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Eduardo H.
Business - 04/02/2018 « Far exceeded mi expectations » As far as airport hotels go, I've grown accustomed to mediocre hotels and stay in them as a last resort.
However, the Pullman at GRU was great.
The level of service was A+, the food at the restaurant was very good, the shuttle to the airport was punctual and the room was very comfortable and quiet.
The water drainage in sink and shower was a little slow, but not a great concern.
Our hotel has responded to the review Our hotel has responded to the review Eduardo,Your compliments on services consistency were very kind.
Thank you very much for dedicating a moment of your day to share your impressions.
The team is happy to know it provided you a great time.
Pullman hopes you come back every time you stop at GRU Airport.
See you next time!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Ms.
K.
Couples - 04/02/2018 « Good location on transit » Positive:1.
Good location2.
Nice facilities3.
Great choice of fresh juices at breakfast4.
Thanks for feather pillows (my special preferencies)5.
Special thanks to the best receptionist (sorry, didn't wrote down her name; she is Japanese).
She is highly professional, friendly and very helpful.
6.
The free shuttle bus service helped a lot!Negative:1.
Slippers and bathrobes should be available in the room for the Golden Accor Club members2.
The choice of hot dishes at breakfast was great, but those dishes were inedible, because they were non fresh (as if they were preserve in the fridge for several days)3.
The swimming pool area closes at 6pm and all guests chase out strictly.
No chance to simply to rest and have fresh air.
The windows in rooms don't open, so guests are permanently under the air condition.
4.
One of the receptionists is non qualified - Tatyane.
She was unfriendly, asked questions about my private life, although I mentioned my spouse's name on reservation well before in advance.
Finally, she didn't know anything about my privileges as a Golden Accor Club member.
I did ask myself for room upgrade, welcome drinks, which she refused to give until the duty manager appeared.
Our hotel has responded to the review Our hotel has responded to the review Ms.
Khassanova,Thank you very much for sharing your impressions about Pullman.
They were highly appreciated.
The receptionist you told about was Daniela.
Pullman is sorry your expectations about room amenities, breakfast hot dishes offer and swimming pool operating time were not met.
The managers are working on those improvement opportunities.
And also a new Le Club and procedures trainning is being made with the receptionists.
Once again, thank you for your precious report.
Pullman hopes you can visit the hotel again soon.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Anonymous Business - 01/02/2018 « Just OK » The room had a lot of humidity and everything felt damp.
The hotel did not have an outlet converter for a US appliance.
Our hotel has responded to the review Our hotel has responded to the review Ms.
Jones,Thank you for sharing your Pullman experience.
So bad you got some bad impressions.
The Housekeeper was told about your complaints.
Next time you come, the team can give you a different room, with a windows that opens a little bit.
Maybe it helps with the perception of humidity.
Would it be good for you?On the Pullman room, there is a plug that fits american appliances.
Have you seen it? Or was you wish to have a converter to use your device on a different location? Please let Pullman knows, so the team can provide you a better welcome on next time.
Once again, thank you for your contribution.
Pullman will be waiting for your next visit.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Timothy H.
Business - 30/01/2018 « Quick stopover » Stay here regularly, good clean hotel with friendly staff Our hotel has responded to the review Our hotel has responded to the review Mr.
Hosking,It was the fourth time you gave Pullman a review and it's gratifying to see your satisfaction increased over the time.
Thank you for always telling Pullman about your satisfaction and for making part of Le Club Accor Hotels.
As a Le Club Platinum member, you have a room upgrade (upon availability) as a soft benefit.
You didn't get the perception of receiving an upgrade on this last time, but actually you did receive.
You have booked the first category (Classic), and the Welcome Desk team gave you a Executive room, which means four categories upgrade.
But the team usually give you a Premium Executive room.
Maybe that's the point.
Pullman wants you to feel valued, and as you are a Platinum member, if available, the team will always give you a Premium Executive room.
The only reason you didn't get this room category last time was it was not available.
Once again, thank you very much for your contribution and for helping Pullman knows how to serve you better.
See you next time!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Anonymous Business - 30/01/2018 « Great experience » Great service, hotel extremely clean and well taken care.
I will definitely return in the future, just wish they had a shuttle service for the car rental area which is nearby (but not a major issue, I took a taxi).
Our hotel has responded to the review Our hotel has responded to the review Dear Guest,Thank you for sharing your satisfaction with Pullman.
It was a pleasure to welcome you.
The team also thanks you for telling about an improvement opportunity.
Pullman hopes you can visit the hotel again soon!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Jose B.
Business - 29/01/2018 « best choice close to airport Guarulhos » confortable choice w/transfer to hotel/airport.
Web checkin was good to accelerate process.
Good dinner Our hotel has responded to the review Our hotel has responded to the review Jose,Thank you for sharing your Pullman experience.
It's good to realize it was smooth, as you told about the airport shuttle and the online check-in.
All the improvements opportunities you pointed were transmitted to the managers.
Thanks for them.
Pullman hopes you can visit the hotel again soon.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Iolanda O.
Couples - 23/01/2018 « unique.
 » I have been with you for 2 time and was nice.
Our hotel has responded to the review Our hotel has responded to the review Iolanda,Thank you for sharing your Pullman experiences and for making part of Le Club Accor Hotels.
It's great to heat that the Connectors made you feel unique.
Pullman hopes you can come more times soon!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Antonio B.
Business - 18/01/2018 « I was very impressed with the customer service delivery i received when I arrived .
 » The experience I had while staying at the hotel was very good thank you.
Our hotel has responded to the review Our hotel has responded to the review Antonio,The Connectors strive every single day to surprise guests.
And your recognition is the best reward they can receive.
Thank you very much for sharing your experience.
Your comments were shared with the whole team.
Pullman will be waiting for your next visit!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Eduardo Business - 12/01/2018 « Not positively surprised » Flight delayed and I arrive late 22:40 to hotelRoom in floor 10th 1033, different from other stays in same hotel, no table to work, lavatory in same area as bed, shower "open"Took a shower and came down for dinner at restaurant"Unfortunately already closed, you have to call room service"Dinner at bed because dinner tray was larger than any place in the roomUncomfortableAnd price remain same as other stays when room was much more comfortable than at this time Our hotel has responded to the review Our hotel has responded to the review Eduardo,It was hard to read about your disappointments.
That's definitely not the way Pullman wants its guests to feel.
You can be sure you're not getting that same type of room on the future, as it's on your Guest Profile.
And count on Pullman team when some amenities is not suitable for you, so it can quickly help you.
Once again, thank you for your contribution.
The team will be waiting for your next visit.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport TripAdvisor review Family - 10/01/2018 « Great Choice neear Guarulhos » The hotel is great, very comfortable and well equipped.
Is very close to Guarulhos airport so it's perfect for one-night stand on connection trip.
Improvements that could make it perfect:- Hotels near airport demands early breakfast.
We get at 6am at the restaurant, but it takes a few minutes until they provide coffe and hot milk.
It would be better to start operations at 5am.
Anyway, everything was great.
- It seems to be more like a business hotel than a family one.
I arrived with my wife and my little daughter at night, but the bed configuration was strange: three single beds instead of a queen + single.
- There’s no kids channel on TV or language configuration option on the two or three movie channels available.
- There’s no enough information on the hotel website or at the airport about the shuttle.
A 15 minutes shuttle should be better too.
Our hotel has responded to the review Our hotel has responded to the review Dear Ulises,Thank you for taking the time to share your comments about your stay at Pullman.
The staff is happy to know that you enjoyed your stay!In the same time, we are sorry for not attending all your expectations.
Let us explain that we received the reservation originally for twin beds, and as a request, an extra bed.
We set up the room accordingly.
Regarding the TV channels, we have some kids options.
Anyway all these information, also about the transfer service details and the breakfast time, are very important to us and will be analyzed as opportunity of improvements.
We sincerely hope to have the opportunity to welcome you back soon!Regards,Bianca TavanoCustomer Experience Manager AccorHotels certified review Felipe A.
Families - 08/01/2018 Fantastic check-in and personal was very accommodating, in particular employee Daniela should be used as example of fantastic customer service when she showed extreme empathy when we returned to the hotel after 4 hours at the airport due to airline canceling our flight to Australia, I was staying with my wife and newborn son who were very stressed and she went above and beyond to make feel welcome again.
I turned down Latam’s Offer to stay at the Bristol and would do it again just to experience customer service like hers again.
On the other hand our room service order was very disappointing, my main dish was not delivered until 1 hour after my wife’s.
Our hotel has responded to the review Our hotel has responded to the review Dear Felipe,Thank you very much for sharing your experience about your stay at Pullman São Paulo Guarulhos Airport.
Your satisfaction is the best reward for all of us who works everyday to provide you an impeccable service.
Happiness is the word to show our feelings right now reading your evaluation.
We will share your comments with Daniela.
I'm sure that it will serve as motivation to her and for all of our others connectors.
We are very sorry about your not very good experience with our room service.
This is not the service we want to offer to our guests.
We will make sure that your future visit will be very pleasant with our room service.
Thank you again for letting us know about your experience and confidence in Pullman hotels.
We look forward to welcome you again soon!Feel always welcome.
Luciana NakamuraGeneral ManagerPullman SP Guarulhos Airport AccorHotels certified review Mike Couples - 04/01/2018 « Well done experience » Room as clean, could have used more pillows and the coffee pods not restocked, but the bathroom was clean and it was quiet Our hotel has responded to the review Our hotel has responded to the review Dear Michael,Thank you very much for sharing your experience about your stay at Pullman São Paulo Guarulhos Airport.
We collected all your preferences and it is already in your profile.
Your satisfaction is the best reward for all of us who works everyday to provide you with an impeccable service.
Thank you again for sharing your thoughts.
Feel Welcome.
Luciana NakamuraGeneral ManagerPullman SP Guarulhos Airport AccorHotels certified review Ericf Families - 03/01/2018 « new year's eve at Pullman GRU Airport » Everything were just great! Our hotel has responded to the review Our hotel has responded to the review Eric,Thank you for sharing your Pullman experience.
Glad to know it was remarkable.
Happy New Year! And see you on next time!Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Cesar D.
O.
Solo - 02/01/2018 « Excellent » Everything and everyone were perfect! Our hotel has responded to the review Our hotel has responded to the review Cesar,Thank you for sharing your excellent experience and for making part of Le Club Accor Hotels.
Pullman hopes you can visit the hotel again soon.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport AccorHotels certified review Anonymous Couples - 02/01/2018 « Manager » we were very welcome by the manager Our hotel has responded to the review Our hotel has responded to the review Sergio,Thank you for sharing your Pullman experience.
It's good to hear that you appreciated the warm welcome.
The team hopes you can visit the hotel again soon.
Feel WelcomeGuilherme ConigieroCustomer ExperiencePullman São Paulo Guarulhos Airport Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From 522.
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