Sofitel Guarujá Jequitimar, Guarujá - SP

Sofitel Jequitimar Guarujá - Luxury Hotel in Guarujá - - Open menu MENU AccommodationsBackAccommodations PromotionsBackPromotions Activities & usual informationBackActivities & usual information Restaurants Professional SolutionsBackCheck out our three dedicated websites for professionals Loyalty ProgrammeBackLe Club AccorHotels Loyalty Programme My bookings My bookings Support FrançaisBack EuroBack Sofitel Guaruja Jequitimar Hotel Our hotels AccorHotels 4.
5/5 1,923 reviews All hotels in Guaruja Home > BRAZIL hotels > GUARUJA hotels > Sofitel Guaruja Jequitimar See on a map 38 photos + 27 Services See rates Best price guarantee How it works? From From N/A --- Non member rate From N/A --- Member's rate Members’ Rate, join while you book 0P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Sofitel Guaruja Jequitimar Hotel French luxury and local cuisine in the world's most exciting cities The Sofitel Guarujá Jequitimar hotel sets the benchmark for luxury resorts on the São Paulo coast.
The hotel stands out due to its architectural design, comfortable rooms with exquisite decor and extensive leisure facilities, which include a spa, pool with a bar, children's area, fitness center, restaurants and bars.
This seafront resort on Pernambuco Beach is the perfect place to enjoy a family vacation.
Hotel extras This hotel is PLANET 21 Gold This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby Check-in from 15h00 Check out up to 12h00 Paying Services and practical information Parking Accessibility for people with reduced mobility Services for children 100% non-smoking hotel Air conditioned DE GUARULHOS Languages spoken at the hotel Reception open 24 hours a day EARLY CHECK IN FROM 8AM Dry cleaning / Ironing Porter Leisure and activities Fitness centre Massage Services for children Tennis Beach and water sports Other sports activities Catering Business services Copy/print service available See all services Hotel location See on a map Av Marjori da Silva Prado 1100 Praia de Pernambuco 11444000 GUARUJA BRAZIL Tel: (+55)13/21042000 Fax: (+55)13/21041008 Contact email  Check-in from 15h00 Check out up to 12h00 Access and transport GPS : -23.
970838, -46.
187973 Our rooms 6 photos The apartments at the Sofitel Guarujá hotel perfectly satisfy a diverse range of requirements.
Whether you are here on business or a family vacation, our apartments offer the luxury and comfort you have come to expect of Sofitel.
Room Bathroom Security Room service Our rooms fittings Our restaurants and bars Lunch 13:00 - 16:00 RESTAURANTE MAR CASADOType of cuisine: Regional Enjoy a menu specializing in fresh seafood while admiring the views from the seafront at the Mar Casado Restaurant.
Open 1pm to 4pm.
Find out more and book Lunch 13:00 - 16:00 Dinner 19:30 - 23:00 RESTAURANTE BRISAType of cuisine: International National and international haute cuisine is served at the Brisa Restaurant in the form of a delicious, varied buffet prepared by French chef Patrick Ferry.
Monday to Friday, 7am to 10:30am and 12:30pm to 4pm.
Weekends and public holidays, 7am to 11am Dinner 20:00 - 23:00 RESTAURANTE LES ÉPICESType of cuisine: French The traditionally French Les Épices Restaurant offers a refined menu and a wine list featuring highly prestigious and award-winning wines.
Open 8pm to 11pm.
See all our restaurants Photo non contractuelle / Strictly non binding Midday Evening POOL BAR Photo non contractuelle / Strictly non binding Midday Evening L'EAU VIVE L´Eau Vive Lobby Bar has a modern, yet sophisticated and elegant atmosphere.
Enjoy spending time at the pool bar whilst sampling delicious snacks and your favorite drink.
Photo non contractuelle / Strictly non binding Midday LEAU VIVE LOBBY BAR In a modern and sophisticated atmosphere, L'Eau Vive Bar offers relaxing moments and drinks elaborated with influence of the highest station trends.
See all our bars See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 10755 1923 4.
4/5 AccorHotels Rating Based on 10,755 reviews Our guest reviews for Sofitel Guaruja Jequitimar 100% genuine reviews from our guests Find out more 4.
5/5 TripAdvisor Rating Based on 1,923 reviews Certificate of excellence 2017 AccorHotels certified review Renata Business - 18/03/2018 « Worse than previous times » There was another group in the hotel and our first day was a nightmare - impossible to work with the noise, music and disrespect.
Hotel shouldn't have 2 groups if they can not assure a proper infrastructure.
The same with the lines in the restaurant.
Also, the roof in my room collapsed and almost hit the other colleague that was sharing the room with me.
It was 3:30 AM, we were scared and had to move to another room.
It could have injured seriously both of us.
AccorHotels certified review Hesley T.
Business - 16/03/2018 « It was very worth it !! » The hotel is very cozy and all my requirements were met! Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
T.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Claudio Business - 15/03/2018 « No mercy for no show » The place is beautiful but I could not show up for the spa appointment therefore even informing that I wouldnt make it I was charged full massage.
First place I have ever seen that.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Rosa,Bonjour!Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,Márcia MirandaGerente de Hotel / Hotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Paulo Couples - 14/03/2018 « The room is incredible and the services to.
 » The experience was magnificent.
The only problem was the noise coming from the people screaming at the swimming pool.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
K.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Cecilia R.
Business - 14/03/2018 « Director Services Operations Communication » I was there as host and responsible for a big event for several days for SCANIA and I felt that the personnel in the reception had absolutely no feeling of being service minded at all.
I also lacked the communication in between your departments.
I had a very severe accident in my room (Room 3228) on the last day, when one of the glass doors in the bathroom fell down on me and gave me several injuries.
I got some medical help from a woman who looked like a soldier, and a man who cleaned it up.
And then a supervisor came to ask how I was, Ingrid was her name.
I was in total shock, but okay for the moment.
And when checking out that same evening they didn't even know about the accident in the reception!! This is totally unacceptable and I really want you at the Sofitel Jequitimar contacts me with a proposal of reimbursement or whatever you find suitable.
I just want to add that SCANIA has reserved so many rooms and events in the coming year, so you should consider treating us a bit better, or we might need to find another place.
I will send you some pictures of the broken glass so you can see the proportion of the incident.
AccorHotels certified review Thiago M.
Families - 14/03/2018 « Excellent weekend time » The hotel covers great relaxing options, like beach and pool.
Services at beach make you feel more comfortable.
Hotel is nice and clean, with good bar and buffet.
Room is also great, good space.
The hotel is in needed for refurbishing.
My first room had a issue with shower, it was linking water through all over bathroom.
Second room was just fine.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
M.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Chertsey C.
Couples - 13/03/2018 « Good location but crowded » Better signage would be helpful for priority check in.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
C.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Daniel Business - 12/03/2018 « incrivel » .
Our hotel has responded to the review Our hotel has responded to the review Prezado(a) Sr(a).
I.
,Bonjour!Ficamos muito felizes com sua avaliação referente à sua hospedagem no Sofitel Guarujá Jequitimar.
É sempre um prazer receber impressões positivas.
Compartilharei os resultados de sua avaliação com nossas equipes.
Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.
Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja extremamente agradável.
Atenciosamente,Márcia MirandaGerente de HotelSofitel Guarujá Jequitimar AccorHotels certified review Anonymous Business - 11/03/2018 « Fantastic! » Very nice service and fantastic hotel.
Our hotel has responded to the review Our hotel has responded to the review Dear P.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Ian H.
Families - 10/03/2018 « Not really the type of hotel for me » Rested Our hotel has responded to the review Our hotel has responded to the review Dear Ian David Hill,Bonjour!Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,Márcia MirandaGerente de Hotel / Hotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Anonymous Business - 09/03/2018 « Average » The hotel overall was fine, with mostly friendly and helpful staff, but meals were below average.
Also service at the bar was very slow.
Our hotel has responded to the review Our hotel has responded to the review Dear Mrs.
Paes,Bonjour!Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,Márcia MirandaGerente de Hotel / Hotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Anonymous Business - 09/03/2018 « Great place for a weekend » The experience was nice, sometimes de service was slow but in general was great, just bar very slow.
Excellent chef and very kind he support me with special food because I can not eat regular bread.
Our hotel has responded to the review Our hotel has responded to the review Dear Mrs Cavada,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Anonymous Business - 09/03/2018 « Director Franchise Management » Trevligt holtell men med några små irritationsmoment.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Aalto,Bonjour!Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,Márcia MirandaGerente de Hotel / Hotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Cadorna Business - 05/03/2018 « Great hotel.
Top customer service.
 » Great location, fantastic beach, the hotel has great rooms, very comfortable, and with amazing views.
Staff is very courteous and professional.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
P.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Anonymous Business - 05/03/2018 « Nice installations, no great view of the sea » Excelent experience to have my luggage taken into my room while I was in a meeting.
Good taste on food.
Poor service at the pool.
Our hotel has responded to the review Our hotel has responded to the review Dear Mrs.
R.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Pdeg Couples - 04/03/2018 « Great beach resort experience 90mn from SP » High quality service, friendly staff, clean premises, spacious room (suite) good food.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
G.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Marcela Families - 01/03/2018 Ir was really good.
All the imployee that received us were much educated and gentle.
The food is really good, the waiter from the pool were great! Amazing drinks and posture.
I will be back really soon.
Our hotel has responded to the review Our hotel has responded to the review Dear Mrs.
C.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review R.
Business - 27/02/2018 « Too much fuss for nothing » Overrated place and food given the price Our hotel has responded to the review Our hotel has responded to the review Mr.
Dear R.
,Bonjour!Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,Márcia MirandaGerente de Hotel / Hotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Mecardoso Families - 26/02/2018 « Amazing hotel, fantastic experience » This is the second time I have stayed at this hotel and just like the first time, I walked out extremely satisfied.
The room is amazing, the common areas are perfectly set.
It is an awesome hotel.
Our hotel has responded to the review Our hotel has responded to the review Dear Mrs.
C.
,We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience.
Sincerely,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar AccorHotels certified review Cleber P.
D.
S.
Business - 26/02/2018 « Could be better » We had a wonderful week with our sales force team , but unfortunately , We had a lot of issues with air conditioning , specific in The Meeting Room .
About the attendances , they were amazing with us , always looking to attendance our orders or necessities on time .
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
S.
,Bonjour!We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar.
It is always positive to receive feedback from our guests.
I will share your comments with our team.
One of the main goals of this area is the constant development.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant.
Kind Regards,Márcia MirandaHotel ManagerSofitel Guarujá Jequitimar Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From N/A --- Non member rate From N/A --- Member's rate Members’ Rate, join while you book 0P Up to {{amount}}% extra off Members’ Rate, join while you book Best price guaranteeHow it works? Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels When making a booking at this hotel: Visit our sites dedicated to professional solutions Add to favorites Our other hotels nearby At 5.
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