Hotel Caesar Business, São Paulo - SP

Caesar Business São Paulo Faria Lima - book your hotel online - - Open menu MENU AccommodationsBackAccommodations PromotionsBackPromotions Activities & usual informationBackActivities & usual information Restaurants Professional SolutionsBackCheck out our three dedicated websites for professionals Loyalty ProgramBackLe Club AccorHotels Loyalty Program My bookings My bookings Support FrançaisBack EuroBack Caesar Business Vila Olímpia (Future Grand Mercure) Our hotels AccorHotels 4.
0/5 813 reviews All hotels in São paulo Home > BRAZIL hotels > SÃO PAULO hotels > Caesar Business Vila Olímpia (Future Grand Mercure) See on a map 33 photos + 18 Services See rates Best price guarantee How it works? From From 235.
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00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Caesar Business Vila Olímpia (Future Grand Mercure) Located in the Vila Olímpia, which is now considered to be an important business and financial center and host to the headquarters of major companies.
Close by, there are excellent bars and restaurants, internationally renowned stores, shopping malls andthe city's best entertainment venues.
A midscale business hotel with a very cozy, dynamic, and practical infrastructure which offers high-quality services; the perfect combination for offering accommodation and hosting events and meetings São Paulo, a city of nationalities, cultures, beliefs and ideals.
One of the few places where modernity and history merge harmoniously.
Businesses give life to the economy, but leisure and culture are the soul of this always charming city.
Hotel extras The hotel offers 211 functional, modern and extremely comfortable rooms.
It features the Amaranth restaurant, which offers a laid-back environment, perfect for social gatherings and business meetings This hotel is PLANET 21 Gold This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby Check-in from 14h00 Check out up to 12h00 Paying Services and practical information Public indoor parking Accessibility for people with reduced mobility 100% non-smoking hotel Air conditioned AEROPORTO CONGONHAS Reception open 24 hours a day Laundry Leisure and activities Catering Business services Business center with support staff Copy/print service available See all services Hotel location See on a map Rua Olimpiadas 205 04551 000 SÃO PAULO BRAZIL Tel: (+55)11/21614900 Fax: (+55)11/21614949 Contact email  Check-in from 14h00 Check out up to 12h00 Access and transport GPS : -23.
595655, -46.
684575 Currently, close to our hotel SÃO PAULO travel guide Our rooms 6 photos The hotel offers executive rooms divided into the following categories: Studio, Standard and Superior.
Room Bathroom Security Room service Our rooms fittings Our restaurants and bars Lunch Dinner AMARANTOType of cuisine: International Offering a casual environment, perfect for business or social events.
Serving a buffet service from Monday to Friday, and an à la carte service at the weekend.
Open from 6am to midnight.
Find out more and book Photo non contractuelle / Strictly non binding Midday Evening LOBBY BAR A cozy environment, perfect for business meetings, happy hour and entertainment.
See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 6300813 4.
2/5 AccorHotels Rating Based on 6,300 reviews Our guest reviews for Caesar Business Vila Olímpia (Future Grand Mercure) 100% genuine reviews from our guests Find out more 4.
0/5 TripAdvisor Rating Based on 813 reviews AccorHotels certified review Kevin T.
Business - 27/02/2018 « Maintenance Problem » Very expensive for an incomplete experience.
Basic room.
AccorHotels certified review Mario M.
Business - 16/02/2018 « Very confortable » Everything was perfect.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
Miele,Thank you for taking the time to evaluate and share your comments about your last stay with us.
It is an honor to receive such a positive feedback and to know that you have had a good experience in our Hotel.
We are happy to inform that we are adjusting to the standards of the Grand Mercure brand, which we will be working on next few months!We look forward to your visit in other opportunities!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Adilson D.
D.
Business - 14/02/2018 « Something is missed » It is not a new hotel, you are at a renovation period.
I now that.
It is my 3th time I think in this hotel, and it always the some: service is impersonal and cold.
Not bad, but .
and one of the least pleasant Accor hotel experiences I've ever had.
It is not a hotel I recommend.
Our hotel has responded to the review Our hotel has responded to the review Prezado Sr.
Adilson,Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
Lamentamos pelos transtornos com os serviços de renovação das áreas sociais.
Para melhor atender nossos hóspedes, atuaremos com a nova marca Grand Mercure a partir dos próximos meses, porém, para isso, precisamos nos adequar aos novos padrões.
Tenha certeza de que estamos fazendo de tudo para minimizar esse impacto com a estrutura temporária.
Além disso, ficamos realmente preocupados com a questão de atendimento, já que acompanhamos de perto e passamos por constantes treinamentos com as equipes.
Tenha certeza de que reforçaremos com todos.
Esperamos ter a oportunidade de recebe-lo novamente, para que possamos reverter suas impressões!Atenciosamente,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Anonymous Business - 12/02/2018 « everyday journey trough a hotel under construction » was fine beside the ongoing construction work in the ground floor.
Why not reprogramming the lifts so that always one is in the right intermediate Level to continue the travel throught the Hotel? (eg entrance Pullmann, lift ready in the ground floor => intermediate Level => Interims check in Caesar Busienss => lift is already there to continue up to the rooms, the same the other way around) Our hotel has responded to the review Our hotel has responded to the review Dear guest,Thank you for taking the time to evaluate and share your comments about your last stay with us.
Let us inform you that we are undergoing a process of renewal of social areas.
To better serve our guests, we will operate with the new Grand Mercure brand starting in April, but for that we need to adapt to the new standards.
Be sure that we are doing everything to minimize this impact with the temporary structure and we will take into consideration and review your comment regarding the elevators.
We sincerely hope to have the opportunity to welcome you back, to offer you an even better experience.
Regards,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Anonymous Business - 07/02/2018 You gave away my room.
Awful Our hotel has responded to the review Our hotel has responded to the review Dear guest,We would like to thank you for your kindness in completing our quality assessment.
We apologize for the inconvenience in your last stay.
We had some periods of high occupancy, which ended up affecting the service.
Let us assure that it was a punctual situation, and it does not meet the quality standards that we cherish.
The front desk manager has reinforced the procedures with the entire team and is following more closely to avoid it happens again.
We hope to have the opportunity to welcome you back, to reverse your impressions!Regards,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Rahul Business - 05/02/2018 « Never been so bad - No Value for Money » this hotel unfortunately disappoints you to the core.
I never liked this hotel, unfortunately was my second time here, but then if you don't get reservation in good hotels, you don't have much choice then Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Rahul,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are sorry for not meeting your expectations.
This time we are undergoing a process of renewal of social areas.
To better serve our guests, we will operate with the Grand Mercure brand from the next months, but for that we need to adapt to the new standards.
Be sure that we are doing everything to minimize this impact with the temporary structure.
Also, we verified that you evaluated many items not so positively and we kindly ask you to send us more information, so we can take the necessary measures and/or analyze some improvements.
We hope to welcome you back, to reverse your impressions!Regards,Bianca TavanoArea Customer Experience Manager AccorHotels certified review Marcelo T.
Business - 05/02/2018 « I was reallky bad » You made a huge mistake in my bills and I had to teach your manager how to solve my problems.
I had to spent more than 4 hours over the phone or emails.
You team is not prepared to solve problems.
I already recommended my company to not use you hotel anymore.
You guys are really bad.
Our hotel has responded to the review Our hotel has responded to the review Prezado Sr.
Marcelo, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
Pedimos desculpas pelos contratempos em sua última estada.
Permita-nos assegurar que foi uma situação pontual e, que assim que verificado o erro na operação do cartão, a equipe acionou de imediato o departamento financeiro, que prontamente providenciou uma transferência para sua conta, no intuito de repararmos o quanto antes.
Tenha certeza de que o responsável pela recepção advertiu e reforçou os procedimentos com toda a equipe, para evitar que aconteça novamente.
Além disso, no período de sua hospedagem, infelizmente tivemos alguns transtornos em nossas linhas telefônicas, que ocasionaram dificuldades de contato em alguns momentos.
Em relação aos doces, oferecemos como uma forma de dar as boas-vindas e muitos hóspedes apreciam.
Até então não tínhamos a informação dessa preferência, que agora já inserimos em seu histórico no sistema.
Esperamos ter a oportunidade de recebe-lo novamente, para que possamos reverter suas impressões! Atenciosamente, Bianca Tavano Area Customer Experience Manager AccorHotels certified review Guilherme Business - 02/02/2018 « Hospedagem de um dia » Greate, despite minor issues.
Were they: Part of the room door was broken even after the room renovation;The waiter was rude with me when I asked to include the bill into the room.
Our hotel has responded to the review Our hotel has responded to the review Dear Guilherme,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are sorry for not attending all your expectations.
Be sure that the Maintenance manager is verifying the door, for proper repairs, as well as the Housekeeping team, to report this type of occurrence before releasing the room for guest use.
Regarding the behavior and posture of the waiter, the responsible for the restaurant is analyzing what could have happened and will take the necessary measures with the staff, to avoid this type of service, which does not meet the standards of quality that we cherish.
We hope to have the opportunity to welcome you back, to reverse some of your impressions.
Sincerely,Bianca TavanoArea Customer Experience Manager AccorHotels certified review Anonymous Business - 01/02/2018 Relaxed, great staff and good breakfast Our hotel has responded to the review Our hotel has responded to the review Dear guest,Thank you for taking the time to evaluate and share your comments about your last stay with us.
It is an honor to receive such a positive feedback and to know that our breakfast and the staff attention had contributed to your satisfaction.
We are happy to inform that we are adjusting to the standards of the Grand Mercure brand, which we will be working on next few months, to better serve our guests!We look forward to your next visit!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Lucas C.
Business - 31/01/2018 « Terrible » The room is really old, there was a grape inside the sink drain.
Actually, there was no sink drain.
Our hotel has responded to the review Our hotel has responded to the review Hello Lucas,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are sorry for the inconvenience in the bathroom.
Let us assure that it was a punctual situation, and it does not meet the quality standards that we cherish.
The Housekeeper reinforced the procedures with the entire team to avoid this kind of situation, as well as the responsible for the front desk with the check in employees.
Furthermore, in addition to renovation services in the social areas for the re-branding to Grand Mercure, the maintenance staff is acting gradually in all rooms that have not yet undergone renovation, for repairs and conservation services, to better serve our guests!We hope to have the opportunity to welcome you back, to reverse your impressions.
Regards,Bianca TavanoArea Customer Experience Manager AccorHotels certified review Csatro Business - 27/01/2018 « hotel is under construction » the bathroom seems to be under construction.
The outlet in the bathroom is it not compatible with country standard.
There is only one light switch for the entire room.
It is not possible turn the lights off when you are in the bed.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Castro,We would like to thank you for your kindness in completing our quality assessment.
We are sorry for not meeting your expectations in your last stay.
Let us inform that, besides the process of adaptation to the standards of the Grand Mercure brand in the social area, the maintenance staff is acting gradually in the rooms that have not yet undergone the renovation process, for repairs and conservation services, which includes the appropriateness of the outlets.
We hope to have the opportunity to welcome you back, to reverse your impressions!Regards,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Marco M.
Business - 22/01/2018 « Accessible and clean » I always stay at the Caesar Business when traveling to Sao Paulo as this is a convenient hotel, clean, near restaurants and the train station.
Personnel is very good and does not rotate that much, so you also have a familiar experience.
Breakfast could use some smoked salmon; however there is a variety of sweets, cheese and cold cuts.
You can also have eggs prepared.
Fruit is very fresh.
This time the Caesar Business was being renovated; therefore I had breakfast at the Pullman, next side.
Same food, in a little fancier environment.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
M.
,Thank you for taking the time to evaluate and share your comments about your stay with us.
It is an honor to receive such a positive feedback and to have you as our frequent guest!We are happy to know that our breakfast and the staff attention contribute to your decision in come back!We look forward to your next visit!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Cris Z.
Couples - 22/01/2018 « Travel to SP » The hotel is ok, but it was under reform, so it was not like I imagine.
Our hotel has responded to the review Our hotel has responded to the review Hello Mrs.
Zanata,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are happy to know that you have had a nice experience in our Hotel.
Let us inform you that we are undergoing a process of renewal of social areas.
To better serve our guests, we will operate with the new Grand Mercure brand starting in the next months, but for that we need to adapt to the new standards.
Be sure that we are doing everything to minimize this impact with the temporary structure.
We hope to welcome you back, so we can offer you an even better stay and to know the new concept!Regards,Bianca TavanoArea Customer Experience Manager AccorHotels certified review Laercio H.
Couples - 10/01/2018 « Not feeling delighted » Reservation was done by phone and nobody informed about the Lobby conditions.
Not professional Our hotel has responded to the review Our hotel has responded to the review Prezado Sr.
Laercio, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
Lamentamos pelos contratempos enfrentados com processo de renovação das áreas sociais.
Tenha certeza de que estamos fazendo de tudo para minimizar esse impacto com a estrutura temporária, oferecendo também os serviços de restaurante do hotel Pullman.
Tenha certeza de que a responsável pelo departamento de Reservas tomará as medidas necessárias em relação às informações.
Esperamos ter a oportunidade de recebe-lo novamente, para que possamos reverter suas impressões! Atenciosamente, Bianca Tavano Area Customer Experience Manager AccorHotels certified review Anonymous Business - 18/12/2017 « Average » For the price charged, the installation, service and room service are below par compared to the completion.
I would not recommend the hotel.
Our hotel has responded to the review Our hotel has responded to the review Prezado Sr.
Lucas, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
Lamentamos pelos transtornos com os serviços de renovação das áreas sociais.
Para melhor atender nossos hóspedes, atuaremos com a nova marca Grand Mercure a partir do próximo ano porém, para isso, precisamos nos adequar aos novos padrões.
Tenha certeza de que estamos fazendo de tudo para minimizar esse impacto com a estrutura temporária.
Esperamos ter a oportunidade de recebe-lo novamente, principalmente após as novas adequações, para que possamos reverter suas impressões e também para que conheça o novo conceito! Estamos à disposição.
Atenciosamente, Bianca TavanoArea Customer Experience Manager AccorHotels certified review Chris B.
Business - 13/12/2017 « Chris » The temporary reception caused some disruption and the cost for checking in four hours early is high, but otherwise satisfactory.
The breakfast, as ever was good.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
Bell,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We're sorry for the time to respond!It is very good to receive your positive feedback and to know that you have had a good experience in our Hotel.
Let us inform you that we are undergoing a process of renewal of social areas.
To better serve our guests, we will operate with the new Grand Mercure brand starting next year, but for that we need to adapt to the new standards.
Be sure that we are doing everything to minimize this impact with the temporary structure.
We look forward to your visit in other opportunities!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Jk Business - 07/12/2017 « Very good.
 » The hotel was clean and modern.
The breakfast was excellent.
Overall, it is a very nice business hotel.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
Kneisel,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We're sorry for the time to respond!It is an honor to receive such a positive feedback and to know that you have had a good experience in our Hotel.
We are happy to inform that we are adjusting to the standards of the new Grand Mercure brand, which we will be working on next year!We look forward to your visit in other opportunities!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Anonymous Business - 27/11/2017 « Luciene » It was amazing.
I wouldn´t change anything.
We had a "convention" for 3 days this past weekend and everything went great! Our hotel has responded to the review Our hotel has responded to the review Olá Sra.
Luciene, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
Lamentamos pelo tempo em responder!É gratificante receber uma avaliação tão positiva e saber que tenha tido uma boa experiência em nosso Hotel.
Estamos felizes em informar que estamos passando por adequações para os padrões da nova marca Grand Mercure, a qual atuaremos no próximo ano! Esperamos sua visita em outras oportunidades!Até breve!Bianca Tavano Area Customer Experience Manager AccorHotels certified review Jason Solo - 27/11/2017 « Marginally acceptable cleaning, lots of problems with laundry.
 » Had problems with double charged laundry and missing items.
They were eventually taken care of, but they persisted far too long and should not have happened.
Front desk staff (David and Caesar) were very helpful and polite.
However the laundry process for billing and handling items needs to be reviewed.
Cleaners would not regularly refill toilet paper and toiletries.
Would have to ask front desk to refill.
I expected a much better experience given Accor's brand reputation and experiences with the brand in Europe.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Hoo,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are glad to know that David and Cesar contributed to your satisfaction.
We are sorry for the setbacks you faced.
Let us inform that the Housekeeper, responsible for the maids and the laundry service, is aware of all situations and is taking the necessary measures to avoid it happens again, as well as reinforcing training and procedure with all staff.
We hope to have the opportunity to have you again, to reverse some of your impressions.
Sincerely,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Poliver Business - 26/11/2017 « good hotel a nice location » Good Hotel overall, nice room, good breakfast, and the locations for me was good too.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
Oliver,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We're sorry for the time to respond!It is an honor to receive such a positive feedback and to know that our location, the room and the breakfast could have contributed to your satisfaction!We look forward to your visit in other opportunities!See you soon! Bianca TavanoArea Customer Experience Manager Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From 235.
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