Hotel ibis Guaratinguetá, Guaratinguetá - SP

ibis Guaratinguetá - book your hotel on the official web site - - MENUAccorHotels Group AccommodationBackAccommodation PromotionsBackPromotions Activities & usual informationBackActivities & usual information Restaurants Meetings and Events Professional SolutionsBackCheck out our three dedicated websites for professionals Loyalty ProgrammeBackLe Club AccorHotels Loyalty Programme My bookings My bookings Support FrançaisBack EuroBack All hotels in Guaratingueta Home > BRAZIL hotels > GUARATINGUETA hotels > ibis Guaratingueta ibis Guaratingueta Hotel 4.
0/5 380 reviews See on a map 14 photos + 13 Services See rates Best price guarantee How it works? From From 159.
00 BRL Non member rate From 159.
00 BRL Member's rate Members’ Rate, join while you book 0.
00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates ibis Guaratingueta Hotel Economy hotel for business and leisure The ibis Guaratinguetá hotel is located 3.
1 miles (5 km) from Aparecida.
The hotel has 80 apartments, each equipped with air conditioning, a minibar and safe, in addition to free WIFI and parking.
Restaurant open for breakfast and bar open 24 hours.
The ibis Guaratinguetá is a strictly non-smoking hotel.
See more Hotel extras Services in the hotel and nearby Check-in from 12h00 Check out up to 12h00 Services and practical information Paying Public outdoor parking Accessibility for people with reduced mobility One dog weighing up to 22 lbs (15 kg) is allowed 100% non-smoking hotel Air conditioning Languages spoken at the hotel Early check-in/Late check-out Catering Business services See all services Hotel location See on a map ibis Guaratingueta Avenida Juscelino Kubitchek De Oliveira n 1301 12505300 GUARATINGUETA BRAZIL Tel: (+55)12/21319600 Fax: (+55)12/21319601 Contact email  Check-in from 12h00 Check out up to 12h00 Access and transport GPS : -22.
814425, -45.
202174 Our rooms 4 photos Standard Apartment with a double bed Modern and inviting, the new ibis room has everything you need: a comfortable bathroom, modern decor, hardwood floor, double bed, Internet and a flat-screen TV with international channels.
Standard Apartment with twin beds Modern and inviting, the new ibis room has everything you need: a comfortable bathroom, modern decor, hardwood floor, twin beds, Internet and a flat-screen TV with international channels.
Standard Apartment with one double bed and one additional bed Modern and inviting, the new ibis room has everything you need: a comfortable bathroom, modern decor, hardwood floor, double bed and an extra bed for a child up to 12 years of age.
Internet and flat-screen TV with international channels.
Room Bathroom Room service Our rooms fittings Our accomodations photos Standard Apartment with twin beds Mountain view * * Depending on the hotel's availabilities See details Standard Apartment with one double bed and one additional bed Mountain view * * Depending on the hotel's availabilities See details Standard Apartment with a double bed Mountain view * * Depending on the hotel's availabilities See details Our restaurants and bars IBIS KITCHEN Photo non contractuelle / Strictly non binding Midday Evening IBIS KITCHEN The ibis Guaratinguetá bar serves quick dishes, soups, snacks and drinks.
See all our restaurants and bars 3939 380 4.
4/5 AccorHotels Rating 3,939 reviews Our guest reviews for ibis Guaratingueta 100% genuine reviews from our guests Find out more 4.
0/5 TripAdvisor Rating 380 reviews Certificate of excellence 2018 Marcos Business - 20/12/2018 AccorHotels certified review « boa » fatal de adaptador para as tomadas! Our hotel has responded to the review Our hotel has responded to the review Olá Marcos, obrigado pela avaliação e feedback.
Suas pontuações são de extrema importância para nós.
Vamos usar a oportunidade para aprimorar nossos serviços.
Mais uma vez obrigado e esperamos que se hospede novamente conosco no futuro.
Obrigado Wanderson Bernardes Gerente Geral Ronaldo Families - 04/12/2018 AccorHotels certified review « Comfortable stay and friendly staff » Clean and comfortable.
Should have more options for food and drink - many items listed were not available.
Shower cap was not available in reception, noteven for sale.
Prompt and friendly staff Ricardo P.
T.
P.
/.
A.
P.
P.
T.
Families - 19/11/2018 AccorHotels certified review « Excelente » Adoro o hotel ibis Our hotel has responded to the review Our hotel has responded to the review Olá Ricardo, obrigada por escolher e avaliar o nosso hotel.
Ficamos felizes que tenha gostado da sua estada conosco.
Esperamos que se hospede novamente em breve.
Mais uma vez agradecemos.
Anne Passos Danilo Business - 21/09/2018 AccorHotels certified review « Problema with a lot itens » 1 - When I arrived I had problems with the taste of the water and the receptionist wanted me to go downstairs to change because I did not have room service.
2 - The magnetic key of the door demagnetizes almost every day.
3 - I'm calling the front desk to ask for the invoice but the receptionist (Samanta I think it's the name) hangs up the phone in my face.
4 - All time is the same difficulty with invoice n IBIS Guara, in other hotels in the city has always been very fast the issue of the document.
I have had good experiences but the last few times have been very bad.
Our hotel has responded to the review Our hotel has responded to the review Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
Unfortunately there was a problem with Guaratinguetá City Hall sector responsible for issuing the invoice.
If you do not receive the next invoice in 2 days please reply this e-mail.
Regards Sincerely, Eduardo Passadiço Gerente Geral Anonymous Business - 10/09/2018 AccorHotels certified review The overall experience was ok.
Some improvements are necessary, such as the outlets in the room that were falling from the wall.
Also, the floor needs to be better cleaned, as well as the trays and utensils used for the breakfast.
The beep within the elevator was also broken/too loud.
Good that you offer a free parking space, but bad that you charge extra for the breakfast.
Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely, Eduardo Passadiço Gerente Geral Cris Couples - 04/09/2018 AccorHotels certified review « very nice » The hotel is super modern and clean.
I just had some problems with just one person at the front desk, for so many guests.
Also during the evening no one was there to attend.
Water at the room would be nice too.
Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Anonymous Families - 28/08/2018 AccorHotels certified review « Good » Park unsatisfactory Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Ulisses Business - 21/08/2018 AccorHotels certified review « +- » The restaurant hasn't all you can eat for the dinner and the front desk take some time on check in/out.
Our hotel has responded to the review Our hotel has responded to the review Dear Ulisses De Oliveira P.
, Thank you for taking the time to tell us about your experience at the ibis Guaratingueta.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely, Eduardo Passadiço Gerente Geral Arf Families - 18/08/2018 AccorHotels certified review « Excelente! » Nice room, great Staff and good breakfast Our hotel has responded to the review Our hotel has responded to the review Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que tenha apreciado sua estada e esperamos lhe receber novamente em breve.
Se possível, avalie nossa página no Tripadvisor https://www.
tripadvisor.
com.
br/UserReviewEdit-g303609-d70…-a_referredFromLocationSearch.
true-a_ReviewName.
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-e-wpage1-Hotel_Ibis_Guaratingueta-Guaratingueta_State_of_Sao_Paulo.
html Reserve pelo menor preço em www.
ibis.
com Atenciosamente, Eduardo Passadiço Gerente Geral Dk Business - 15/07/2018 AccorHotels certified review « I changed the hotel in the afternoon.
It smells bad, and the location is considered unsafe.
 » Booking was messed up, and the reception tried to help.
While they claimed to have bi-lingual staff, no one spoke English.
The room had a stink.
The area around the place was considered to be unsafe.
I decided not to sleep in the hotel (though had paid) and left in the afternoon.
Our hotel has responded to the review Our hotel has responded to the review Dear K.
, I'm sorry to hear that you decided to not stay with us.
Regarding the issue with the room the problem was fixed.
The hotel surrounding area is one of the most safe in town, lots of guests walks to and from the hotel at late hours and until now we did not have any known incident.
WE hope you have the opportunity to stay again with us to experience a quality stay.
Kind regards.
Eduardo Passadiço Gerente Geral Andre K.
Business - 15/06/2018 AccorHotels certified review « Estada normal com sempre » normal como sempre Our hotel has responded to the review Our hotel has responded to the review Obrigado pela avaliação Sr André, Estamos trocando o enxoval do hotel, em breve teremos novas peças.
Eduardo Passadiço Gerente Geral Ricardo N.
Families - 23/05/2018 AccorHotels certified review « Clean, good location, good furniture and finish, but staff is too small.
 » Good stay, but the only prson available to make the endless process of check-in, parking, sandwiches, etc .
does compromise the overall experience.
Our hotel has responded to the review Our hotel has responded to the review Obrigado pelos comentários.
Verifiquei que as últimas chegadas que realizou foram no final do dia.
Irei avaliar a demanda nesse horário e ajustar a equipe para que essa deficiência seja sanada.
Eduardo Passadiço Gerente Geral Carlos Families - 30/04/2018 AccorHotels certified review « Basic but good » The rooms were basic but clean and comfortable.
Shower was excellent with good pressure.
A couple of things missing include hand towels, coffee making facilities in the room and tissues.
The towels were threadbare which is surprising for a fairly new hotel.
Extra pillows in the room would also be good.
The staff were excellent, especially the young guy on the late night shift who checked us in with no fuss.
Overall an enjoyable stay.
Our hotel has responded to the review Our hotel has responded to the review Dear Carlos R.
, We very much appreciate your comments regarding your stay at the ibis Guaratingueta.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, Camila Dantas Marcelo J.
S.
Couples - 26/04/2018 AccorHotels certified review « Good hotel and services, but with an incident with water provision » All the hotel without water for 3 hours without information to us.
My wife was taking shower and the water stopped.
Our hotel has responded to the review Our hotel has responded to the review Thank you for your review Mr Marcelo.
The problem was an issue with the water pump at the street level.
We´re sorry for the inconvenience Eduardo Passadiço Gerente Geral Anonymous Business - 13/03/2018 AccorHotels certified review « Correct » Efficient, comfortable Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Almer Business - 13/03/2018 AccorHotels certified review « Too pricey for what it has to offer » The service provided is okay - no major complaint.
But I expected more for the price I paid.
For example, there is no restaurant in the hotel, not even a very simple one.
all you have is frozen dishes that are thrown in the microwave and costs at least 3 times more than you would normally pay for it.
Even in the simplest of things there is a sensation of too much cost savings.
For instance, there is no description of services available in a booklet in the room, not even the "menu": one has to go to the elevator to see what's offered.
Seriously?! Call an elevator just to check if there is something you can order from the kitchen? The message that it conveys is very simple: we want a large profit margin, and that's all we care about.
Our hotel has responded to the review Our hotel has responded to the review Thank you for your review Mr Almer.
Our restaurant offer a sort of dishes from 7 pm to 22:30 pm.
The dishes are made using the "sous vide" method.
Which consists in cooking the meal on a low temperature for several hours on a vacuum package.
We regenerate the meal using boiling water.
Ibis does not offer room service, instead we have a 24 hour bar and reception at your disposal.
If is there anything we can do to provide you a better stay please inform us.
Regards Eduardo Passadiço Gerente Geral Enzo N.
Families - 27/02/2018 AccorHotels certified review Clean, excellent location, fast check-in/out Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Magnus Families - 09/01/2018 AccorHotels certified review « Show » Otimo Hotel Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Felipe Couples - 09/01/2018 AccorHotels certified review « Confortable and clean » I always enjoy staying at Ibis hotels, and this time was not different.
The atmosphere is always relaxing, the rooms are nice, the staff is friendly and the price is fair.
Our hotel has responded to the review Our hotel has responded to the review Nice to hear from you Felipe Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Gerardo V.
Business - 06/01/2018 AccorHotels certified review « Very Good » This is my 2nd stay in this hotel and I´m glad with my stays Our hotel has responded to the review Our hotel has responded to the review Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Eduardo Passadiço Gerente Geral Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From 159.
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