Hotel Pullman Sao Paulo Vila Olimpia, São Paulo - SP

Pullman São Paulo Vila Olímpia - book a room - - Open menu MENU AccommodationsBackAccommodations PromotionsBackPromotions Activities & usual informationBackActivities & usual information Restaurants Professional SolutionsBackCheck out our three dedicated websites for professionals Loyalty ProgramBackLe Club AccorHotels Loyalty Program My bookings My bookings Support FrançaisBack EuroBack Pullman São Paulo Vila Olímpia Hotel Our hotels AccorHotels 4.
5/5 895 reviews All hotels in Sao paulo Home > BRAZIL hotels > Sao Paulo hotels > Pullman São Paulo Vila Olímpia See on a map 49 photos + 21 Services See rates Best price guarantee How it works? From From 333.
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00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Pullman São Paulo Vila Olímpia Hotel Hotels combining lifestyle and design, for business and leisure The Pullman São Paulo Vila Olímpia is the region's best upscale hotel, offering easy access from Guarulhos International Airport and Congonhas Airport.
In line with the design hotel concept, luxury and comfort are offered by its spacious rooms and suites as well as the HUB Food Art Lounge restaurant, which combines art with gourmet cuisine in a cosmopolitan environment.
A true meeting point between different cultures.
Fitness center featuring the latest technology and SPA, WIFI and parking.
São Paulo, a city of nationalities, cultures, beliefs and ideals.
One of the few places where modernity and history merge harmoniously.
Home to businesses that give life to the economy, but leisure and culture are the soul of this always charming city.
Hotel extras This hotel is PLANET 21 Gold This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby Check-in from 15h00 Check out up to 12h00 Paying Services and practical information Public indoor parking Accessibility for people with reduced mobility Pet allowed 100% non-smoking hotel Air conditioned Languages spoken at the hotel Reception open 24 hours a day Laundry Concierge Leisure and activities Catering Business services Business center with support staff Copy/print service available See all services Hotel location See on a map Rua Olimpiadas 205 04551 000 Sao Paulo BRAZIL Tel: (+55)11/30496622 Fax: (+0)0 Contact email  Check-in from 15h00 Check out up to 12h00 Access and transport GPS : -23.
595655, -46.
684575 Currently, close to our hotel Sao Paulo travel guide Our rooms 6 photos Room Bathroom Security Room service Our rooms fittings Our restaurants and bars Lunch 12:00 - 15:00 Dinner 18:00 - 23:00 HUB FOOD ART & LOUNGEType of cuisine: International The Hub Food Art Lounge is an innovative culinary space, which fuses a range of concepts and tastes in a cosmopolitan setting.
It is a meeting point for both guests and the general public, inspired by São Paulo's calling to connect cultures.
Photo non contractuelle / Strictly non binding Midday Evening DELI BAR The ideal place for snacks, including healthy options and pastries featuring our special touch.
Photo non contractuelle / Strictly non binding Midday Evening THE ICONIC BAR An inviting atmosphere, ideal for business meetings, and happy hours featuring musical performances that vary day-to-day.
See all our bars See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 3442895 4.
4/5 AccorHotels Rating Based on 3,442 reviews Our guest reviews for Pullman São Paulo Vila Olímpia 100% genuine reviews from our guests Find out more 4.
5/5 TripAdvisor Rating Based on 895 reviews Certificate of excellence 2017 AccorHotels certified review Marina Business - 04/03/2018 « nice stay » the hotel is good, great location.
A bit too noisy and breakfast was too crowded, with service level not at its best.
AccorHotels certified review Anonymous Business - 27/02/2018 « Very nice hotel, very friendly and professional staff.
 » My experience was very foavorable AccorHotels certified review Emerson P.
Business - 26/02/2018 « Something to improve » when i travel to brazil in almost the cases my wife come with me, but she is brazilian and she always arrives later (another day) than me by convenience/price of flight tickets.
When she arrives at hotel at checking moment she always feel that the front desk guys treat her as "scort girl" even i let the hotel aware about she ( my wife) is coming.
i already gave my feedback to the people there but always it happens, so, now my wife does not want to stay in Pullman anymore .
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
P.
,We would like to thank you for your kindness in completing our quality assessment.
We are sorry for the perceptions you had with our front desk service.
Let us inform that they did not have the information that you had another person arriving.
Be sure it was not the intention of the receptionist and anyway, the manager will reinforce the procedures and posture with all staff.
We hope to have the opportunity to welcome you back so we can reverse those impressions!Regards,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Patrick O.
Couples - 25/02/2018 « Wonderful » The best Hotel I ‘ have been too Our hotel has responded to the review Our hotel has responded to the review Olá Sr.
Patrick, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
É uma honra receber um retorno tão positivo e saber que tenha tido uma boa experiência em nosso Hotel.
Esperamos sua visita em outras oportunidades! Até breve! #FeelWelcomeBianca TavanoArea Customer Experience Manager AccorHotels certified review Paulo F.
Business - 25/02/2018 « Bad behaviour of employees had a bad impact on my experience » Front desk provide me an incomplete information about check-out, what penalised me with an extra cost (half day payment).
Other attendant woke me up at 2am with a call to confirm a wine that I didn't ask for.
Our hotel has responded to the review Our hotel has responded to the review Prezado Sr.
Paulo, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
Pedimos desculpas pelos transtornos em sua última estada.
Permita-nos assegurar que a responsável pela recepção está reforçando a questão de comunicação e clareza nas informações com toda a equipe, para evitar que mal entendidos aconteçam novamente.
Verificamos que havia sido concedido late check out sem cobrança até às 15h, porém como a saída se deu depois das 18h, foi realizada a cobrança de meia diária.
Além disso, permita-nos informar que estamos apurando mais a fundo a questão da ligação mencionada, para tomar as ações corretivas necessárias.
Ficamos preocupados e realmente não condiz com os padrões de serviços que prezamos.
Esperamos sinceramente ter a oportunidade de recebe-lo de volta, para que possamos reverter suas impressões!Atenciosamente, Bianca Tavano Area Customer Experience Manager AccorHotels certified review N/a Business - 22/02/2018 « Shower » The water shower temperature varies from too cold to too hot.
It is a very unconfortable and unpleasant situation when all you need after a busy day is a nice shower and a good night of sleep.
Our hotel has responded to the review Our hotel has responded to the review Dear guest,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We would like to ask you to accept our apologies for the setbacks with the shower temperature.
Let us inform that the maintenance responsible is analyzing the causes with the condominium where the hotel is located, to take the necessary actions.
Also, we forwarded your points about the check in and out procedures to the front desk leader, for analysis of improvement with the staff.
We hope to have the opportunity to welcome you back so we can reverse your impressions!Regards,Bianca Tavano Area Customer Experience Manager TripAdvisor review Couples - 21/02/2018 « Once more an excellent stay » Great hotel with an amazing staff and service.
Excellent breakfast.
Thanks to Giovanni and Pedro once more for the superb service.
Great location and very nice room.
We will be back very soon.
It is worth going.
Our hotel has responded to the review Our hotel has responded to the review Dear jlhoeffel,Thank you for taking the time to share your comments about your last stay with us.
We are very glad to know that you liked the location, our breakfast, the accommodations and the service of the restaurant.
Be sure that Pedro, Giovanni and all the team are looking forward for your next visit!See you soon!Bianca TavanoCustomer Experience Manager AccorHotels certified review Anonymous Business - 19/02/2018 Was really great! Such a nice People at breakfast and everywhere.
very good Service.
The only negative was that it was a bit noicy at the 12th floor.
I think this is the cleaners floor.
Not sure.
Our hotel has responded to the review Our hotel has responded to the review Dear guest,Thank you for taking the time to evaluate and share your comments about your last stay with us.
It is gratifying to receive your feedback and to know that our staff service and attention have contributed to your satisfaction!In the same time, we are sorry for the noises you mentioned.
Be sure we reinforced with all staff to keep as quiet as possible in the hallways, to ensure the comfort of guests.
Regarding the invoice on behalf of the company, when this one does not have registration in our finance system, is takes a little more time to fill it in the front desk.
Anyway, the responsible will analyze opportunity of improvements.
We look forward to your next visit, so we can provide you an even better experience!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Christian G.
Business - 17/02/2018 « Good location, good infraestructure, bad service » Bad service at the bar and at FRONT DESK Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Garcia,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are happy to know that you liked our location and the structure, but in the same time we are sorry for not attending your expectations with the services.
We kindly ask you to send us more information about the Bar and Front Desk attention, so we can take the necessary measures and/or analyze improvements.
We hope to have the opportunity to welcome you back, to reverse some of your impressions.
Sincerely,Bianca TavanoCustomer Experience Manager AccorHotels certified review Walter Business - 16/02/2018 Good experience overall.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
Walter,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are happy to know that you have had a good experience overall.
Regarding your comment about the early check in, the procedure is to charge half of daily rate after 9 am.
When we have availability, in some situations, we don't charge after 12 PM, since the check in time is 3 PM.
Anyway, the manager will analyze opportunities of improvement.
In respect to some mentioned items in the room, the Housekeeper is reinforcing the inspections with the team, to avoid this situations.
We hope to welcome you back, to reverse some of your impressions.
Regards, Bianca TavanoArea Customer Experience Manager AccorHotels certified review Roberto Business - 15/02/2018 « Good location and good amenities overall » I was well received, but found it a bit ridiculous that I was made to wait a 1/2 hour to get the half day rate as I arrived at 08.
25am in the hotel.
I was informed that the half day rate began at 09.
00.
The breakfast is quite broad in terms of assortment, but I was glad you had a cafe.
Your gym is good and rooms were large, and comfortable.
The location is also convenient.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
Roberto, Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are happy to know that you were satisfied with our location, the accommodations and the gym.
Regarding the early check in, we verified with the receptionist that we did not have the room ready for the time you arrived.
Immediately, he asked priority to the housekeeping.
Be sure we try to do our best, to avoid that the guest wait for a long time.
Regarding the breakfast assortment, the responsible manager is analyzing as opportunity of improvement.
If you have specif suggestion, feel free to let us know.
We hope to welcome you back, to offer you an even better experience.
Regards, Bianca TavanoArea Customer Experience Manager AccorHotels certified review Gordon S.
Couples - 14/02/2018 « First class in every way.
 » We arrived early because of overnight flight.
Yes of course we could have our room.
no problem.
How welcome is that.
staff flexibility your number one asset.
Do all you can to encourage it.
Our hotel has responded to the review Our hotel has responded to the review Hello Mr.
S.
, Thank you for taking the time to evaluate and share your comments about your last stay with us.
It is an honor to receive such a positive feedback! We are glad to have been able to grant you the early check in and to know that the staff attention have contributed to your satisfaction!The Pullman team will be delighted to welcome you back! See you soon! Bianca Tavano Area Customer Experience Manager AccorHotels certified review Anonymous Business - 11/02/2018 « Vice President, Regulatory Affairs » Every aspect of my stay was Excellent.
This includes check-in, check-out, dinning, cleanliness and above all, customer service.
Our hotel has responded to the review Our hotel has responded to the review Dear guest, Thank you for taking the time to evaluate and share your comments about your last stay with us.
It is an honor to receive such a positive feedback and to know that our services and the staff attention could contribute to your satisfaction! We look forward to your visit in other opportunities! See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review Alexandre Business - 11/02/2018 « Sao Paulo » Very plesant and safe Our hotel has responded to the review Our hotel has responded to the review Olá Sr.
Alexandre, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
É uma honra receber um retorno tão positivo e saber que tenha tido uma boa experiência em nosso Hotel.
Esperamos sua visita em outras oportunidades! Até breve! #FeelWelcomeBianca TavanoArea Customer Experience Manager AccorHotels certified review Michael Business - 08/02/2018 Staff was very helpful and friendly.
Breakfast was great.
The gym and spa were also very nice.
I highly recommend Our hotel has responded to the review Our hotel has responded to the review Hello Michael,Thank you for taking the time to evaluate and share your comments about your last stay with us, and for your recommendation.
It is an honor to receive such a positive feedback and to know that our breakfast, the structure and specially the staff attention could contribute to your satisfaction!We look forward to your visit in other opportunities!See you soon! Bianca TavanoArea Customer Experience Manager AccorHotels certified review David W.
Business - 08/02/2018 « OK, service average, food poor, room and interior tired » It wouldn’t make me want to rush back to your hotel.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Walsh,Thank you for taking the time to evaluate and share your comments about your last stay with us.
We are sorry for not attending your expectations.
Be sure that the management committee is aware about about the items mentioned and will analyze possible improvements.
To help us clarify better, and act more accurately, we kindly ask you to send us more information and details.
We hope to have the opportunity to welcome you back so we can reverse your impressions!Sincerely,Bianca Tavano Area Customer Experience Manager AccorHotels certified review 00londoner Business - 07/02/2018 « Great Hotel! » Pedro who is always around at breakfast is an outstanding host! Good room.
It wasn't ready when I arrived to check in but everything was quickly sorted out by Alexandre Rizacourt and his team.
Our hotel has responded to the review Our hotel has responded to the review Dear guest,Thank you for taking the time to evaluate and share your comments about your last stay with us.
It is an honor to receive such a positive feedback! We are glad to know that you liked our room and, despite the setback of waiting a little, the team was able to ease the situation and welcome you in a better way possible.
Be sure we will forward your compliments to the employees, specially to Pedro and Alex, and that they will be delighted to welcome you back! Best regards,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Amadeu L.
Couples - 06/02/2018 « Gourgeous » Everything perfect Our hotel has responded to the review Our hotel has responded to the review Olá Sr.
Amadeu, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade.
É gratificante receber um retorno tão positivo e saber que tenha tido uma boa experiência em nosso Hotel.
Permita-nos informar que sua avaliação da Internet foi encaminhada para conhecimento do gerente responsável, que está implementando melhorias.
De qualquer forma, não hesite em nos contatar durante a sua estada para que possamos auxiliá-lo prontamente.
Esperamos sua visita em outras oportunidades! Até breve! #FeelWelcomeBianca TavanoArea Customer Experience Manager AccorHotels certified review A S.
Business - 05/02/2018 « just ok » In general ok.
Food and service around food was not great, eventhough people are very kind and nice.
Our hotel has responded to the review Our hotel has responded to the review Dear Mrs.
S.
,We would like to thank you for your kindness in completing our quality assessment.
We are glad to know that the staff attention and kindness contributed to your satisfaction.
In the same time, we are really sorry for the inconveniences faced with the food and beverage services.
We had some periods of high occupancy, which in some moments ended up affecting the service at breakfast and Room Service.
Let us assure that they were punctual situations, and do not meet the quality standards that we cherish for.
The restaurant manager has adapted and reinforced the procedures with the entire team and is following more closely to minimize such setbacks.
We hope to have the opportunity to welcome you back so we can reverse your impressions!Regards,Bianca Tavano Area Customer Experience Manager AccorHotels certified review Alessandro F.
Business - 01/02/2018 « Some room for improvement » Nice accommodations and meals.
Service at the restaurant has flaws.
I've ordered a croque madame in the first day and it never arrived.
In the second day service was better.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
Fonseca, We would like to thank you for your kindness in completing our quality assessment.
We apologize for the inconvenience in your last stay.
We had some periods of high occupancy, which in some moments ended up affecting the service at breakfast.
Let us assure that it was a punctual situation, mainly due to the interventions in the hotel next door, and it does not meet the quality standards that we cherish.
The restaurant manager has adapted and reinforced the procedures with the entire team and is following more closely to minimize such setbacks.
We hope to have the opportunity to welcome you back so we can give you an even better experience! Regards, Bianca TavanoArea Customer Experience Manager Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From 333.
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