Hotel Sofitel Florianopolis, Lages - SC
Sofitel Florianópolis-Luxury hotel in Florianópolis - - MENUAccorHotels Group AccommodationBackAccommodation PromotionsBackPromotions Activities & usual informationBackActivities & usual information Restaurants Meetings and Events Professional SolutionsBackCheck out our three dedicated websites for professionals Loyalty ProgrammeBackLe Club AccorHotels Loyalty Programme My bookings My bookings Support FrançaisBack EuroBack All hotels in Florianópolis Home > BRAZIL hotels > Florianópolis hotels > Novotel Florianópolis Novotel Florianópolis Hotel 4.0/5 1,394 reviews See on a map 34 photos + 17 Services See rates Best price guarantee How it works? From From 290.00 BRL Non member rate From 261.00 BRL Member's rate Members’ Rate, join while you book 10.00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Novotel Florianópolis Hotel Mid-scale hotel for business or family trips Novotel Florianópolis is ideal for those who'll spend a season in Floripa & want to stay in a well located hotel facing the North seaside. Modern structure, spacious, comfortable, functional apartments with free WiFi. The hotel has swimming pool, sauna, fitness center (closed for renovation:1st October - 15th December), event rooms. Restaurant offers delicious gourmet dishes for breakfast, lunch & dinner. See more Hotel extras Services in the hotel and nearby Check-in from 14h00 Check out up to 12h00 Services and practical information Paying Parking Accessibility for people with reduced mobility 100% non-smoking hotel Air conditioned HERCÍLIO LUZ Reception open 24 hours a day Early check-in/Late check-out Leisure and activities Catering Business services See all services Hotel location See on a map Novotel Florianópolis Av. Rubens de Arruda Ramos number 2034 Santa Catarina 88015701 Florianópolis BRAZIL Tel: (+55)4832026100 Fax: (+55)4832026101 Contact email Check-in from 14h00 Check out up to 12h00 Access and transport GPS : -27.586422, -48.550508 Our rooms 6 photos Luxury Room Superior Room Room Bathroom Security Room service Our rooms fittings Our accommodations photos Standard Room with 1 King Size Bed City side * Corner Room * * Depending on the hotel's availabilities See details Standard Room with twin beds and side ocean views Corner Room * * Depending on the hotel's availabilities See details Superior Room with 1 king-size bed and partial view of the sea. Bay view, City side * Corner Room * * Depending on the hotel's availabilities See details Luxury Room with 1 king-size bed and front view of the sea. Sea side, Bay view, Panorama view * Corner Room * * Depending on the hotel's availabilities See details Our restaurants and bars SANTA CUCINAType of cuisine: Italian Lunch 12:00 - 15:00 Dinner 19:00 - 23:00 SANTA CUCINAType of cuisine: Italian This warm and cosy restaurant offers innovative French cuisine in a distinctive setting. Open for breakfast, lunch and dinner. Find out more and book BUBBLE BAR Photo non contractuelle / Strictly non binding Midday Evening BUBBLE BAR The Novotel Florianópolis hotel has a piano bar, the Bubble Bar, an area where you can enjoy delicious drinks. See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 5904 1394 4.3/5 AccorHotels Rating 5,904 reviews Our guest reviews for Novotel Florianópolis 100% genuine reviews from our guests Find out more 4.0/5 TripAdvisor Rating 1,394 reviews Certificate of excellence 2018 Axel L. Business - 25/02/2019 AccorHotels certified review « Fast more very good » we had a quick pass for a shoot. we were served quickly and efficiently. Highlight for the Hudson, great guy Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager Sergio B. Business - 17/02/2019 AccorHotels certified review « Good experience » It was a very brief experience, so I cannot judge in details the hotel. Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Munari Supervisora de Recepção Novotel Florianópolis Anonymous Business - 14/02/2019 AccorHotels certified review « Very nice staff and clean room » Very nice stay and I would book here again Our hotel has responded to the review Our hotel has responded to the review Dear Mr. Mauro, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Claudia S. Business - 11/02/2019 AccorHotels certified review « Noisy hotel » I only stayed 2 days at the hotel as it was a short work trip. All me meetings were after 11am as I came from overseas and I needed to rest a bit in the mornings. However it was hard to rest/sleep as the staff to clean the rooms were extremely noisy (laughing, yelling, banging doors, etc). I completely understand they have do their job but they should be really careful with this details even more if the “no disturbed please” paper is hanging from the doors. Apart from the that, on Saturday morning at 9am were some maintenance staff fixing something in the building with a drill, the noise was unbelievable loud. Last but not least, since I arrived I notice my name, surname, passport were wrong (even the name that’s in the survey is wrong), I informed about it to a guy in the reception called “Bruno”; I told him I needed this fixed as my company is costing my trip and he said he was going to fixed it but never happened, I received all the invoices with the wrong information, names. Breakfast and food from the restaurant from downstairs were great and staff speaks English without problem. Our hotel has responded to the review Our hotel has responded to the review Dear Claudia Patricia Valencia S., Thank you for taking the time to tell us about your experience at the Novotel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Munari Supervisora de Recepção Novotel Florianópolis Bob Business - 01/02/2019 AccorHotels certified review « As Expected » Having stayed at the Novotel in Florianopolis before I was once again pleased with the terrific service, friendly staff and nice amenities. Our hotel has responded to the review Our hotel has responded to the review Dear Bob, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. M. Business - 25/01/2019 AccorHotels certified review Business Trip Our hotel has responded to the review Our hotel has responded to the review Dear M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Fauri Couples - 22/01/2019 AccorHotels certified review « Confort » Besides the special location and confort we, my wife and I, had a cordial staff attention . The breakfast was very good. That’s the 3rd time we’ve been hosted in this hotel. Our hotel has responded to the review Our hotel has responded to the review Dear Jorge Antonio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Rod S. Couples - 22/01/2019 AccorHotels certified review « great hotel » As I wrote on trip advisor: Nicely located by the sea shore, it's got great service, excellent breakfast and very good rooms to sleep in. There are pubs, cafés, restaurants and a supermarket nearby. I'll agree with some reviews, the noise of the cars from the street can be a nuisance, but once you shut the windows that doesn't seem to be a problem Our hotel has responded to the review Our hotel has responded to the review Dear Mr. Rodrigo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Anonymous Solo - 21/01/2019 AccorHotels certified review Hotel was very pleasant. The breakfast was ok and the coffee could be better. Our hotel has responded to the review Our hotel has responded to the review Dear Mt. Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Alan C. Couples - 15/01/2019 AccorHotels certified review « good position, friendly helpful staff, lighting in rooms poor, choices and quality of breakfast poor » As above. Also upon entering, the hotel could be much enlivened by either a mirror, mural or other colourful art fixed to the very blank wall at the end of the corridor just before the lifts. Lack of lighting in the bedroom makes for a very gloomy stay (your staff did kindly find another standard lamp for us) the light switches are unmarked and fiddly to operate and the wardrobes are not user friendly. Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Uldenir Merlin General Manager Zack Solo - 13/01/2019 AccorHotels certified review « Satisfied guest » Friendly and helpful staff. Excellent car valet and front desk. Our hotel has responded to the review Our hotel has responded to the review Agradecemos a preferência e pela avaliação máxima do nosso hotel, esperamos em breve o seu retorno. Atenciosamente, Uldenir Merlin Gerente Geral Marcela Families - 13/01/2019 AccorHotels certified review « great hotel, good deal » confortable room, clean and prepared to receive international guests Our hotel has responded to the review Our hotel has responded to the review Agradecemos a preferência e pela avaliação máxima do nosso hotel, esperamos em breve o seu retorno. Atenciosamente, Uldenir Merlin Gerente Geral Ana Families - 12/01/2019 AccorHotels certified review « Poorly » I was expecting a 4 star hotel quality paid price of 5 star and receive a 3 star quality very disappointed!! Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Uldenir Merlin General Manager Jorge A. Couples - 09/01/2019 AccorHotels certified review There was a door making noise when opened and closed and every morning the staff used that door many times. Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager Diego S. Families - 03/01/2019 AccorHotels certified review « todo OK » todo impecable Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager Scott Business - 26/12/2018 AccorHotels certified review « Beautiful hotel in a perfect location. » Staying here is always a pleasure. Employees are great and proximity to restaurants, walking, shops is fantastic. Our hotel has responded to the review Our hotel has responded to the review Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Florianópolis, a Ilha da Magia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Leandro Business - 23/12/2018 AccorHotels certified review The accommodations are very good. However, I sent an email the day before to Camila in order to check about the gym availability. She said it was under remodeling but I would grt a voucher to use a nerby gym. When I got there, the staff that checked me in didn’t know anything about voucher and said management was on a meeting and couldn’t do anything. I couldn’t work out and it really disappointed me. Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Uldenir Merlin General Manager Marc Solo - 19/12/2018 AccorHotels certified review « Missing pool » Everything about the hotel is great, the staff is extremely polite and friendly, breakfast has an excellent selection, rooms are nice and spacious. Unfortunately not having a swimming pool plays a massive deal for me as I live in a coldish country and only visit Brazil once a year for a short period of time. Had I been aware of it being refurbished to coincide with my stay I would have booked a different hotel. Sadly the information on the website was not up to date. Our hotel has responded to the review Our hotel has responded to the review Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julio Business - 11/12/2018 AccorHotels certified review « Great stay and attentive staff » I stayed there for 2 weeks and felt as home! Our hotel has responded to the review Our hotel has responded to the review Dear Julio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Jose C. G. A. Couples - 10/12/2018 AccorHotels certified review « Very bad service on the Breakfast. » The room was OK. The Check-in/out was fast and OK. Noise in the room. Swimming pool and Gym were closed with pre-information. Our hotel has responded to the review Our hotel has responded to the review DearJose Carlos, Thank you for taking the time to tell us about your experience at the Novotel+ I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. 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