Mercure São Paulo Jardins Hotel, São Paulo - SP

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0/5 1,514 reviews All hotels in Sao paulo Home > BRAZIL hotels > SAO PAULO hotels > Mercure Sao Paulo Jardins Hotel See on a map 21 photos + 20 Services See rates Best price guarantee How it works? From From 249.
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00P Up to {{amount}}% extra off Members’ Rate, join while you book See rates Mercure Sao Paulo Jardins Hotel Mid-scale hotel for business trips or leisure The Mercure São Paulo Jardins hotel is located in one of São Paulo's most upmarket districts.
On the corner of Alameda Itu and Rua Augusta, the hotel is close to Avenida Paulista and Rua Oscar Freire, which are home to the capital's main designer stores.
The area also boasts various bars, restaurants, shopping centers, theaters and cinemas.
The hotel is two blocks from the Consolação metro station, ensuring easy access to other areas of the city.
The Mercure São Paulo Jardins hotel is in a great location close to Av.
Paulista and Rua Oscar Freire, where the city's best designer shops can be found.
There are also bars, restaurants, shopping centers, theaters and cinemas.
This hotel is Planet 21 Silver This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby Check-in from 14h00 Check out up to 12h00 Paying Services and practical information Parking Accessibility for people with reduced mobility Air conditioned Languages spoken at the hotel Reception open 24 hours a day Early check in from 8am Dry cleaning / Ironing Porter Leisure and activities Catering Business services See all services Hotel location See on a map Alameda Itu 1151 At Rua Augusta JARDINS 01421001 SAO PAULO BRAZIL Tel: (+55)11/30897555 Fax: (+55)11/30643675 Contact email  Check-in from 14h00 Check out up to 12h00 Access and transport GPS : -23.
561432, -46.
662891 Currently, close to our hotel SAO PAULO travel guide Our rooms 4 photos Room Bathroom Security Room service Our rooms fittings Our restaurants and bars Lunch 12:00 - 23:00 Dinner 12:00 - 23:00 AUGUSTA CAFÉType of cuisine: International With capacity for 58 people to have breakfast, luch or dinner, the Restaurant Augusta Café has a relaxed and comfortable climate in a modern kitchen.
Find out more and book Photo non contractuelle / Strictly non binding Midday Evening AUGUSTA CAFÉ Enjoy spending time relaxing at our Lobby Bar where you can enjoy excellent wine or a world-famous drink; capacity for 12 people.
See all our restaurants and bars Your meetings and events Our meeting rooms Find out more 48311514 4.
4/5 AccorHotels Rating Based on 4,831 reviews Our guest reviews for Mercure Sao Paulo Jardins Hotel 100% genuine reviews from our guests Find out more 4.
0/5 TripAdvisor Rating Based on 1,514 reviews Certificate of excellence 2017 TripAdvisor review Couples - 05/01/2018 « Nice stay in Mercure Sao Paulo Jardins » We stayed two nights in this hotel.
It is very well located in Jardins close to good restaurants and shopping possibilities.
The best part of this hotel is the very friendly and service minded personnel.
They were always there to help you and to secure that everything was fine during our stay.
Congratulaions and thank you very much for this excellent service.
Our hotel has responded to the review Our hotel has responded to the review We appreciate your feedback on our services.
We are delighted to receive your congratulations.
We will not fail to share your comments with the entire team.
Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service.
We look forward to receiving you again.
Mercure SP Jardins AccorHotels certified review Igor S.
Couples - 03/01/2018 « Outstanding service and location » The hotel crew is outstanding! I felt really welcome and respected by the staff.
I have no words to describe.
Since I was there for the San Silvester race, the hotel had many specials and planned meals for such.
I would like to get back to the people who helped me checking in and checking out and highlight their awesome service.
Our hotel has responded to the review Our hotel has responded to the review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, AccorHotels certified review Ione M.
Families - 03/01/2018 « Great service and best location » Good WiFi, staff is nice and always helpful, best of all: location! Our hotel has responded to the review Our hotel has responded to the review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, AccorHotels certified review Lucas G.
Business - 15/12/2017 « Once i have a previuos reservation I don't accept arriving at the hotel and being informed there is no room available.
 » First of all I arrived at the hotel and was informed that despite I have a reservation there was no room available for me.
The customer rep send me with no costs to another Mercure hotel nearby.
However at the other hotel they didn't care about the especial circumstances and didn't provide me solution regarding my luggage for the day after (I was to be at a corporate event and couldn't carry my luggage with my).
In addition to that the quality of the habitations was unlikely according to the price i paid nor to the Mercure standards.
AccorHotels certified review Murilo Solo - 12/12/2017 Check in takes too long, but the accomodation is good! Our hotel has responded to the review Our hotel has responded to the review Dear Murilo Marque S.
,Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely, TripAdvisor review Business - 10/12/2017 « Top Quality » perfect place to stay for a business trip.
I have been at this place a lot of times already and I am everytime surprised about the outstanding service.
Breakfast is also very good.
A lot of variety to choose from.
Our hotel has responded to the review Our hotel has responded to the review Dear Mr.
,We appreciate your feedback on our services.
We are delighted to receive your congratulations.
We will not fail to share your comments with the entire team.
Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service.
We look forward to receiving you again.
Mercure SP Jardins AccorHotels certified review Alex V.
Business - 09/12/2017 « Great location, good accomodations » Great hotel location and rooms are very comfortable Our hotel has responded to the review Our hotel has responded to the review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, AccorHotels certified review Martin B.
Friends - 06/12/2017 Everything was excellent.
My one complaint.
the hamburger in your restaurant was terrible - the worst I ever ate.
AccorHotels certified review Fredo Business - 06/12/2017 « Some good, some so-so » The property is fine except for two things.
First, the reception staff is incredibly slow and un-reactive.
Though there was only one other person ahead of me, the checkout took a staggering 20 minutes.
Second, there are hardly any sockets in the rooms .
as if we are still living in the 1980s and people don't have gadgets to recharge constantly.
Our hotel has responded to the review Our hotel has responded to the review Dear Fredo Arias De La Canal K.
,Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely, AccorHotels certified review C.
e Business - 05/12/2017 « Not satisfied » Rooms were comfortable and clean.
Breakfast OK .
However, the service was far to be at the level of the category of the hotel.
A light bulb was missing from the desk lamp.
I had to take one from an other lamp.
In terms of commercial service, we asked for an early registration but it was not possible without paying an extra night (116 €).
We did it but the price was higher than for the nights previously booked (111.
5 € including breakfast).
We asked for a breakfast but we had also to pay for it.
We used exactly the same room !.
There was no shuttle service, no post-office service.
The service is at the level of a low cost hotel.
AccorHotels certified review Anonymous Business - 27/11/2017 Hotel staff was very professional and helpful.
Breakfasts were excellent.
Rooms were clean and comfortable.
Our hotel has responded to the review Our hotel has responded to the review Dear John Elmer I.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review P D.
H.
Solo - 27/11/2017 « Very good Very happy » Very good Our hotel has responded to the review Our hotel has responded to the review Dear Peter H.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review John A.
Business - 22/11/2017 « Friendly staff, clean rooms, good ambience » Check is was a quick and easy process with the reception staff offering assistance and guidance on the facilities of the hotel.
The rooms were clean on arrival and the daily room cleaning was thorough and efficent and was executed to fit with the times that the room was not occupied.
The breakfast room was well laid out and organised.
The food was both good in quality and wide in variety at breakfast.
A minor dissapiontment ws the quality of the tableware and table top utensils.
The ambience in the hotel was good.
The lack of a relaxing and comfortable Bar area in which to enjoy a relaxing drink prior to dinner in the evening was dissapointing.
All round though a good expereince Our hotel has responded to the review Our hotel has responded to the review Dear John Anthony A.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review Newton Families - 21/11/2017 The aircondition has no temperature control.
So at night you almost freeze.
I asked the front desk to send someone to fixed but she said there is no control temperature, you just cobtrol on and off.
Its amazing Our hotel has responded to the review Our hotel has responded to the review Dear Newton M.
,Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely, AccorHotels certified review Simon Couples - 21/11/2017 « very good » excellent location , nice room, good bed parking system not so good - waiting time to long to get your car from the garage.
Our hotel has responded to the review Our hotel has responded to the review Dear simone C.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review Ray M.
Business - 06/11/2017 « Excellent, the staff was extremely accommodating and the room was wonderful.
 » It was a short stay for business, but the interaction with staff was wonderful.
The last time I was here I left my sports jacket in the room and they found it and kept it for me.
The front desk is very courteous Our hotel has responded to the review Our hotel has responded to the review Dear Raymond Anthony M.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review Bruno F.
Couples - 04/11/2017 « Fantastic Location » It was a great stay, staff is fantastic as well as the location, however the bed was a bit hard.
Our hotel has responded to the review Our hotel has responded to the review Dear Bruno Praca f.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review Ruud Business - 29/10/2017 It was a good place to be Our hotel has responded to the review Our hotel has responded to the review Dear Rudolf de W.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review Yousaf B.
Business - 26/10/2017 « Good Hotel » its perfect place to stay when you are in city for business.
Our hotel has responded to the review Our hotel has responded to the review Dear yousaf hassan B.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, AccorHotels certified review Martin V.
S.
Business - 25/10/2017 « Always good.
 » I used to be a regular.
Came back after two years traveling and found everything perfect as before.
Very well located, comfortable, clean, nice staff, good breakfast.
Keep up the good job.
Our hotel has responded to the review Our hotel has responded to the review Dear Martin Von S.
,We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel.
It is always a pleasure to receive positive feedback.
I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely, Our most recent 20 reviews See more reviews In partnership with Web-users rating Other web-users rate our hotel Book this hotel From From 249.
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